Featured
Working Safely
What you'll learn
Introducing Working Safely
Introduction
Defining Hazard and Risk
Identifying Common Hazards
Working at Height, Transport, Equipment and Guarding
Electricity
Fire Safety
Slips Trips and Falls
Moving and Handling
COSHH
Stress
Noise
The Workplace Environment
Asbestos
Display Screen Equipment - Computers
Improving Safety Performance
Health and Safety Management
Protecting the Environment
What is the Environment
Environmental Pollution
Emergency Planning
Assessment
Working in Confined Spaces
What you'll learn
The Law
Confined Space and the Dangers?
Safe Procedures
Communication, Emergencies and Paperwork
Featured
Free
Stroke Awareness
What you'll learn
Signs and Symptoms
Types of Stroke and Their Causes
Diagnosis, Treatment and Recovery
Post Stroke Problems and Care
Stress Management
What you'll learn
What is Stress and Why is it a Problem
The Causes and Symptoms of Stress
The Law on Stress and its Contravention
Minimising the Risk of Stress
Slips, Trips and Falls
What you'll learn
Serious Facts and the Law
Slip Hazards: Causes and Controls
Trip Hazards: Causes and Controls
Management Issues
Featured
Sales Skills
What you'll learn
Basic Rules for Sales People
Introduction
Basic Rules for Sales People
The Rules of Sales
Cold Calling
What Is Cold Calling
Gatekeepers
Face-to-Face Meetings
The Basics
Presentation
Rapport Building
Reception to Meeting Room
Sales Presentations
Preparation
The Presentation
Presentation Aids
Results Selling
Handling Negotiations
Dealing With Objections
Objections
Dealing With Price Objections
Closing the Sale
What Is Closing?
What People Do Wrong
How to Close Well
Assessment
Featured
Free
Safeguarding Children
What you'll learn
Introduction to Safeguarding Children
What is Safeguarding?
Key Definitions
Who is Responsible for Safeguarding
How to Recognise the Signs of Abuse
What is abuse?
Physical Abuse and Bullying
Emotional and Psychological Abuse, Neglect and Sexual Abuse
Why Children Don't Tell
What to do if you suspect a child is being abused
Recognising Child Abuse
Physical Abuse
Emotional / Psychological Abuse
Sexual Abuse
Neglect and Bullying
Safeguarding Legislation
Children Act 1989
United Nations Convention on the Rights of the Child
Other Legislation
Assessment
Safeguarding Adults
What you'll learn
Introduction and Definitions
Types of Abuse and the Rights of Vulnerable
Recognising the Signs of Abuse
What to Do if you Suspect abuse
Safeguarding Legislation
Featured
Project Management
What you'll learn
Introducing Project Management
Types of Projects
Project Lifecycles
Terminology
Features and Processes Involved in Projects
Terminology and Project Lifestyle
Identifying Needs, Project Aims and Objectives
Types of Need
Identifying Needs
SWOT Analysis
Project Aims, Objectives and Initiation
Aims and Objectives
Summary
Gantt Charts, Budgets, Risks and Issues
First Steps
Project Milestones
Risk and Issues
Monitoring Change, Stakeholders and Terminology
Project Stakeholders
Monitoring
Ending Project
Assessment
Featured
Free
Preparing for a Job Interview Overview
What you'll learn
Preparing to Attend the Interview
Planning Your Journey
Anticipating and Responding to Questions
Online Interviews
Preparing for Questions
Personal Protective Equipment
What you'll learn
Introduction
PPE
Risk Assessment, Selection and Use
Types of PPE
Maintenance and replacement
Featured
Paediatric First Aid
What you'll learn
Introduction to Paediatric First Aid
Planning and Preparation
Essential First Aid Knowledge and Skills
Basic Life Support
Fractures and Head Injuries
Shock, Bleeding and Dressing Wounds
Specific Medical Conditions
Minor Injuries
First Aid Documentation and First Aid Kits
Featured
Free
Mental Health Awareness
What you'll learn
What is mental illness and prevalence rates
Symptoms of Bi-Polar, depression, psychotic disorders and schizophrenia
Symptoms of anxiety, personality disorder, self-harming
Managing Meetings – Accredited Course
What you'll learn
The Basics
Planning
Preparing an Agenda
Problems and How to Deal With Them
Techniques for Resolving Conflict
Making Decisions
Featured
Leadership Skills
What you'll learn
Leadership and Management
Research and Theories
Leadership Theories
Theories in Practice
Team Development and Leadership
Individuals Within Teams
Belbin Team Role Profiles
Thinking Characters
The Doing people
Communicating One-to-One with Individuals
Communicating well to develop individuals within your team
Giving Negative Feedback
Introducing Feedback FRANK
Putting it into Practice
Moving Forward Together
SMART Goals
