Featured
Free
Children and Young People’s Mental Health
What you'll learn
Introduction
The Impact of Mental Disorders in Children and Young People
The Mental Health Continuum
Mental illnesses in children and young adults: Part 1
Introduction to Common Mental Illnesses
Generalised Anxiety Disorder (GAD)
Mental illnesses in children and young adults: Part 2
Introduction to Common Mental Illnesses
Self Harm
Eating Disorders
ASD
Mental illnesses in children and young adults: Part 3
Learning Disabilities
Schizophrenia
Post-Traumatic Stress Disorder (PTSD)
Bipolar Disorder
Signs of mental illness in children and young people
Range of Symptoms
Causes and risk factors
Diagnosis and treatments
Evaluations
Treatments
Cognitive Behavioural Therapy (CBT)
Prognoses and outcomes
Prognosis
Promoting Positive Mental Health
Common Myths
Support
Communication Guidelines
Talking to Children About Their Mental Health
Talking to a Single Child
Talking to Young Adults About Their Mental Illness
Conflict Resolution in the Workplace –
What you'll learn
The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
Control of Substances Hazardous to Health (COSHH) – Accredited Certificate
What you'll learn
Introducing COSHH
Different Types of Hazard
Different Types of Exposure
Regulations and Approved Labelling
Assessing COSHH Risks
The Risk Assessment in Practice
Exposure Control
Staying in Control
Training and Emergency Planning
Course Summary
-17%
Customer Service
What you'll learn
About the Course
What is Customer Service
The Goals of Great Customer Service
Discovering and Understanding Customer Needs
Delivering Maximum Levels of Customer Service
Making Customers Feel Great From the Start
Communication Skills
Non-verbal Communication and Body Language
Dealing with Customer Complaints
Featured
Cyber Security
What you'll learn
Cyber Security - An Overview
Know the Enemy
Why Would anyone want to target me?
Combating Cyber Attacks
Phishing
Creating Strong Passwords
Using Multiple-factor authentication
Stay Alert
Assessment
Developing a Working place Mental Heath Policy – Accredited Certificate
What you'll learn
Introduction
Implementing a Workplace Mental Health Policy
Featured
Free
Diabetes Awareness
What you'll learn
Allergen Awareness
Autism Awareness
Nutrition and Hydration
Understanding your Role in Care
Person-Centre Care
Diploma in Healthcare Management – Accredited Level 6 (ATHE)
What you'll learn
Unit 1: International Healthcare Policy
Unit 2: Managing Quality and Service Delivery
Unit 3: Leadership and Management
Unit 4: Managing Finance in the Public Sector
Unit 5: Personal Leadership and Management Development
Unit 6: Human Resource Management
Unit 7: Programme Leadership
Unit 8: Strategic Planning
Unit 9: Leading Organisational Equality and Diversity
Unit 10: Research Project
Disciplinary Procedures – Accredited Certificate
What you'll learn
Disciplinary Procedure and Confidentiality
Investigations, Allegations and Suspensions
Notification Of A Hearing, The Right To Be Accompanied, And Procedure
Penalties, Their Effects, And Appeals
Holding Disciplinary Hearings And A Case Study
Featured
Free
Drug & Alcohol Awareness
What you'll learn
Statistics and Signs of Misuse
Introduction
Illegal Drugs
Drug misuse: findings from the 2018 to 2019 CSE
Signs of Misuse
Illegal Drugs Part 1
Amphetamines, Ecstasy, LSD and Magic Mushrooms
Illegal Drugs Part 2
New Psychoactive Substances
Other Substances and Temporary Class Drugs
List of drugs and their categories
Alcohol Misuse
Statistics
The 4-step approach
Alcohol Abuse and Its Effects on Children
Talking drugs - The signs
Company Best Practice Part 1
Introduction to Best Practice
The Legal Position
Company Best Practice Part 2
Drugs Policies
Taking Action
Company Best Practice Part 3
Drug Screening and Testing
Drug Treatment Services and Further Support
Drug Treatment Services
Further Support
Other Organisations
Electrical Safety
What you'll learn
Overview and Benefits of Electricity
What is Electricity?
How Electricity Can Cause Harm
Legislation, Standards and Key Steps
PAT Testing Standards and Guidance
Fire Extinguisher
What you'll learn
Fire Extinguishers
Pre-Engagement Action
Using a Fire Extinguisher
Featured
Fire Marshal
What you'll learn
Chemistry of Fire
The Fire Triangle
The 4 Ways Fire can Spread
How Smoke Spreads
Common Causes of Fire
Introduction to the Common Causes of Fire
Electricity
Smoking
Safety in the Workplace
Conclusion
Basic Safety Features in Buildings
Introduction to Safety Features
Smoke Detectors
Exit Signs
Emergency Lighting
Introduction to Fire Extinguishers
Water
CO2
Foam
Dry Powder
Wet Chemical
Conclusion
What to do in Cases of Fire?
If you Discover a Fire
Fire Statistics
Current Fire Safety Legislation
Fire Risk
Preventative Measures
Safety Features within Buildings
Role of the Fire Marshal
Action on Fire Discovery
Fire Drills and Evacuation
Fire Extinguishers
Pre-Engagement Action
Using a Fire Extinguisher
Featured
Infection Control
What you'll learn
The course structure
Infection prevention and control, and the impact of infection
The different microorganisms
How bacteria are transmitted
The Chain of Infection
The control and prevention of infection
Cleaning & Decontamination
Featured
Leadership Skills
What you'll learn
Leadership and Management
Research and Theories
Leadership Theories
Theories in Practice
Team Development and Leadership
Individuals Within Teams
Belbin Team Role Profiles
Thinking Characters
The Doing people
Communicating One-to-One with Individuals
Communicating well to develop individuals within your team
Giving Negative Feedback
Introducing Feedback FRANK
Putting it into Practice
Moving Forward Together
SMART Goals
