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Conflict Resolution in the Workplace –

The Trusted Course
Last Update October 27, 2022
5 already enrolled

About This Course

This course is fully accredited by the internationally recognized agency CPD Accreditation Provider No: 7106, Certificate No: A000731. This course can be used by those that need to prove they are continually developing themselves.

This online Conflict Resolution in the Workplace course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce.

This E-Learning Conflict Resolution in the Workplace course covers the stages and build up to a workplace conflict and contains several extensive modules that outline conflict resolution techniques that can be applied at any stage of this build-up.

As well as the negative impacts of conflict the Conflict Resolution in the Workplace course explores how effective management of conflict can result in positive outcomes in the workplace. These can be the development of shared ideas, the ability to reach compromises through increased trust and creating an environment where differences of opinion are celebrated and considered rather than shut down.

Advantages

Left unmanaged workplace conflict can be damaging to relationships, team morale and ultimately the company’s bottom line. Having a knowledge of effective conflict resolution techniques and strategies and taking a proactive approach to resolving issues will lead to a better work environment and more effective teams.

The Conflict Resolution in the Workplace E-Learning course is approved by leading industry bodies IIRSM, CPD & The Institute of Hospitality.

Online training is flexible, efficient and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time to fit the training in around their work and personal life.

Approximate duration: 2-4 hours

Why choose this course ?
  • Designed & developed by qualified professionals
  • Fully online video instructed course
  • Accredited by CPD
  • Unbeatable value for money, with all required course materials
  • Instant E-certificate after completion
  • Self-paced learning and laptop, tablet and smartphone-friendly
  • Course content is structured for easy comprehension
  • Smart assessment & instant result
  • 24/7 access to the course for 12 months
  • Total flexibility and convenience from start to finish, with no strict deadlines imposed and no time-restriction
  • Opportunities in exploring new careers in one of the world’s most important and fulfilling specialist fields
Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate.  All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Secure Payment  By PayPal

Learning Objectives

The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes

Material Includes

  • Certificate of course Completion

Requirements

  • There is no particular entry requirement.

Target Audience

  • This Conflict Resolution in the Workplace E-Learning course is aimed at supervisors and managers that want to develop effective conflict resolution methods. This E-Learning Conflict Resolution in the Workplace course can be a great starting point for people new to their leadership role and more established managers who want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.
  • This Online Conflict Resolution in the Workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.

Curriculum

6 Lessons

Conflict Resolution in the Workplace – Accredited Course

Module 1: The Causes and Symptoms of Conflict at Work
Module 2: Resolving Conflict
Module 3: The Five Conflict Modes
Module 4: Using the Modes
Module 5: Assertiveness
Module 6: Making Positive Outcomes

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