Conflict Resolution in the Workplace –
What you'll learn
The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
Sexual Harassment in the Workplace
What you'll learn
What Is Sexual Harassment?
Examples and Research
Dealing With A Complaint
Policies and The Role of The Line Manager
Handling Sexual Harassment in the Workplace
The Law and Sexual Harassment
Case Studies
Licensed Premises Staff Training – Accredited Course
What you'll learn
Introduction
Premises Licences
Personal Licences and Club Premises Certificates
Dealing With Licensing Authorities
Types of Businesses Selling Alcohol
Representations and Mandatory Conditions
Licensing Authority Powers
Children and Under 18s
Responsibility in Alcohol Retailing
Featured
Free
Safeguarding Children
What you'll learn
Introduction to Safeguarding Children
What is Safeguarding?
Key Definitions
Who is Responsible for Safeguarding
How to Recognise the Signs of Abuse
What is abuse?
Physical Abuse and Bullying
Emotional and Psychological Abuse, Neglect and Sexual Abuse
Why Children Don't Tell
What to do if you suspect a child is being abused
Recognising Child Abuse
Physical Abuse
Emotional / Psychological Abuse
Sexual Abuse
Neglect and Bullying
Safeguarding Legislation
Children Act 1989
United Nations Convention on the Rights of the Child
Other Legislation
Assessment
- 1
- 2
