All Catering Courses
Fire Extinguisher
This course is fully accredited by the internationally recognized agency …
What you'll learn
Fire Extinguishers
Pre-Engagement Action
Using a Fire Extinguisher
Slips, Trips and Falls
This course is fully accredited by the internationally recognized agency …
What you'll learn
Serious Facts and the Law
Slip Hazards: Causes and Controls
Trip Hazards: Causes and Controls
Management Issues
Conflict Resolution in the Workplace –
This course is fully accredited by the internationally recognized agency …
What you'll learn
The Causes and Symptoms of Conflict at Work
Resolving Conflict
The Five Conflict Modes
Using the Modes
Assertiveness
Making Positive Outcomes
Anti-Harassment and Bullying
This course is fully accredited by the internationally recognized agency …
What you'll learn
Policy Commitments, Harassment And Bullying
Informal Steps, Raising A Formal Complaint and Investigations
Action Following Investigations
Case Studies