Personal Protective Equipment
What you'll learn
Introduction
PPE
Risk Assessment, Selection and Use
Types of PPE
Maintenance and replacement
Featured
Free
Preparing for a Job Interview Overview
What you'll learn
Preparing to Attend the Interview
Planning Your Journey
Anticipating and Responding to Questions
Online Interviews
Preparing for Questions
Featured
Project Management
What you'll learn
Introducing Project Management
Types of Projects
Project Lifecycles
Terminology
Features and Processes Involved in Projects
Terminology and Project Lifestyle
Identifying Needs, Project Aims and Objectives
Types of Need
Identifying Needs
SWOT Analysis
Project Aims, Objectives and Initiation
Aims and Objectives
Summary
Gantt Charts, Budgets, Risks and Issues
First Steps
Project Milestones
Risk and Issues
Monitoring Change, Stakeholders and Terminology
Project Stakeholders
Monitoring
Ending Project
Assessment
Featured
Sales Skills
What you'll learn
Basic Rules for Sales People
Introduction
Basic Rules for Sales People
The Rules of Sales
Cold Calling
What Is Cold Calling
Gatekeepers
Face-to-Face Meetings
The Basics
Presentation
Rapport Building
Reception to Meeting Room
Sales Presentations
Preparation
The Presentation
Presentation Aids
Results Selling
Handling Negotiations
Dealing With Objections
Objections
Dealing With Price Objections
Closing the Sale
What Is Closing?
What People Do Wrong
How to Close Well
Assessment
Slips, Trips and Falls
What you'll learn
Serious Facts and the Law
Slip Hazards: Causes and Controls
Trip Hazards: Causes and Controls
Management Issues
Working in Confined Spaces
What you'll learn
The Law
Confined Space and the Dangers?
Safe Procedures
Communication, Emergencies and Paperwork
Featured
Working Safely
What you'll learn
Introducing Working Safely
Introduction
Defining Hazard and Risk
Identifying Common Hazards
Working at Height, Transport, Equipment and Guarding
Electricity
Fire Safety
Slips Trips and Falls
Moving and Handling
COSHH
Stress
Noise
The Workplace Environment
Asbestos
Display Screen Equipment - Computers
Improving Safety Performance
Health and Safety Management
Protecting the Environment
What is the Environment
Environmental Pollution
Emergency Planning
Assessment
- 1
- 2
