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Customer Service
This course is fully accredited by the internationally recognized agency …
Customer Service
What you'll learn
About the Course
What is Customer Service
The Goals of Great Customer Service
Discovering and Understanding Customer Needs
Delivering Maximum Levels of Customer Service
Making Customers Feel Great From the Start
Communication Skills
Non-verbal Communication and Body Language
Dealing with Customer Complaints
Free
All Levels
The Food Insecurity and Health Readiness and Response Strategic Framework
Overview: Food Insecurity, Hunger and Malnutrition continue to increase globally …
The Food Insecurity and Health Readiness and Response Strategic Framework
What you'll learn
Explain the basic concept of Food Insecurity and its classification as the for IPC/CH System
Describe the main implications of food insecurity and food crises on health, health systems and programming
Define the Food Insecurity and Health Strategic Framework for readiness and preparedness, its structure, content, with its strategic domains and objectives
£4,202.00
All Levels
Diploma in Healthcare Management – Accredited Level 6 (ATHE)
Introduction This Level 6 Diploma in Healthcare Management is a …
Diploma in Healthcare Management – Accredited Level 6 (ATHE)
What you'll learn
Unit 1: International Healthcare Policy
Unit 2: Managing Quality and Service Delivery
Unit 3: Leadership and Management
Unit 4: Managing Finance in the Public Sector
Unit 5: Personal Leadership and Management Development
Unit 6: Human Resource Management
Unit 7: Programme Leadership
Unit 8: Strategic Planning
Unit 9: Leading Organisational Equality and Diversity
Unit 10: Research Project
£6,802.00
All Levels
BTEC Higher National Diploma HND in Business – Accredited Course
Turn your dreams into reality with this widely-recognised and highly-valued …
BTEC Higher National Diploma HND in Business – Accredited Course
What you'll learn
Year 1 – HNC
Business & Business Environment (15 credits)
Marketing Process & Planning (15 credits)
Human Resources Management (15 credits)
Leadership & Management (15 credits)
Accounting Principles (15 credits)
Managing A Successful Business Project (15 credits)
Innovation & Commercialization (15 credits)
Entrepreneurial Ventures (15 credits)
Year 2 – HND
Research Project (Pearson set – 30 credits)
Organisational Behaviour (15 credits)
International Marketing (15 credits)
Global Business Environment (15 credits)
Digital Marketing (15 credits)
Business Strategy (15 credits)
Developing Individuals, Teams & Organisations (15 credits)
£496.00
A Level in Mathematics
What you'll learn
A Level Mathematics Unit 1: Pure Mathematics Part A
A Level Mathematics Unit 2: Pure Mathematics Part B
A Level Mathematics Unit 3: Section A: Statistics
A Level Mathematics Unit 4: Section B: Mechanics
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