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January 7, 2021 2022-08-14 22:32Dev
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Customer Service
What you'll learn
About the Course
What is Customer Service
The Goals of Great Customer Service
Discovering and Understanding Customer Needs
Delivering Maximum Levels of Customer Service
Making Customers Feel Great From the Start
Communication Skills
Non-verbal Communication and Body Language
Dealing with Customer Complaints
Featured
Free
The Food Insecurity and Health Readiness and Response Strategic Framework
What you'll learn
Explain the basic concept of Food Insecurity and its classification as the for IPC/CH System
Describe the main implications of food insecurity and food crises on health, health systems and programming
Define the Food Insecurity and Health Strategic Framework for readiness and preparedness, its structure, content, with its strategic domains and objectives
Diploma in Healthcare Management – Accredited Level 6 (ATHE)
What you'll learn
Unit 1: International Healthcare Policy
Unit 2: Managing Quality and Service Delivery
Unit 3: Leadership and Management
Unit 4: Managing Finance in the Public Sector
Unit 5: Personal Leadership and Management Development
Unit 6: Human Resource Management
Unit 7: Programme Leadership
Unit 8: Strategic Planning
Unit 9: Leading Organisational Equality and Diversity
Unit 10: Research Project
BTEC Higher National Diploma HND in Business – Accredited Course
What you'll learn
Year 1 – HNC
Business & Business Environment (15 credits)
Marketing Process & Planning (15 credits)
Human Resources Management (15 credits)
Leadership & Management (15 credits)
Accounting Principles (15 credits)
Managing A Successful Business Project (15 credits)
Innovation & Commercialization (15 credits)
Entrepreneurial Ventures (15 credits)
Year 2 – HND
Research Project (Pearson set – 30 credits)
Organisational Behaviour (15 credits)
International Marketing (15 credits)
Global Business Environment (15 credits)
Digital Marketing (15 credits)
Business Strategy (15 credits)
Developing Individuals, Teams & Organisations (15 credits)
A Level in Mathematics
What you'll learn
A Level Mathematics Unit 1: Pure Mathematics Part A
A Level Mathematics Unit 2: Pure Mathematics Part B
A Level Mathematics Unit 3: Section A: Statistics
A Level Mathematics Unit 4: Section B: Mechanics
A Level in Physics
What you'll learn
Mechanics,
Waves,
Materials,
Electric Circuits,
The Particle Nature of Light,
Further Mechanics,
Gravitational Fields,
Electric Fields,
Magnetic Fields,
Nuclear and Particle Physics,
Oscillations,
Thermodynamics,
Space and Nuclear Radiation.
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Great course to help me understand WordPress templates. I have created templates in Joomla for years and this is so so much easier!
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The project was quite expansive, and the course covered a lot of territory that I hadn't explored yet. Highly recommend this course.
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/ Student, Manchester
I've been working as a professional digital designer for some time now, but still return to the course for specific tutorials when I get stuck. Highly recommend.
Robert Prickett
/ Student, Manchester
The project was quite expansive, and the course covered a lot of territory that I hadn't explored yet. Highly recommend this course.
Oliver Beddows
/ Student, Manchester
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