Drug & Alcohol Awareness
This online Drug & Alcohol Awareness E-Learning course is …
What you'll learn
Statistics and Signs of Misuse
Introduction
Illegal Drugs
Drug misuse: findings from the 2018 to 2019 CSE
Signs of Misuse
Illegal Drugs Part 1
Amphetamines, Ecstasy, LSD and Magic Mushrooms
Illegal Drugs Part 2
New Psychoactive Substances
Other Substances and Temporary Class Drugs
List of drugs and their categories
Alcohol Misuse
Statistics
The 4-step approach
Alcohol Abuse and Its Effects on Children
Talking drugs - The signs
Company Best Practice Part 1
Introduction to Best Practice
The Legal Position
Company Best Practice Part 2
Drugs Policies
Taking Action
Company Best Practice Part 3
Drug Screening and Testing
Drug Treatment Services and Further Support
Drug Treatment Services
Further Support
Other Organisations
Sales Skills
This course is fully accredited by the internationally recognized agency …
What you'll learn
Basic Rules for Sales People
Introduction
Basic Rules for Sales People
The Rules of Sales
Cold Calling
What Is Cold Calling
Gatekeepers
Face-to-Face Meetings
The Basics
Presentation
Rapport Building
Reception to Meeting Room
Sales Presentations
Preparation
The Presentation
Presentation Aids
Results Selling
Handling Negotiations
Dealing With Objections
Objections
Dealing With Price Objections
Closing the Sale
What Is Closing?
What People Do Wrong
How to Close Well
Assessment
Leadership Skills
This course is fully accredited by the internationally recognized agency …
What you'll learn
Leadership and Management
Research and Theories
Leadership Theories
Theories in Practice
Team Development and Leadership
Individuals Within Teams
Belbin Team Role Profiles
Thinking Characters
The Doing people
Communicating One-to-One with Individuals
Communicating well to develop individuals within your team
Giving Negative Feedback
Introducing Feedback FRANK
Putting it into Practice
Moving Forward Together
SMART Goals
Working Safely
This course is fully accredited by the internationally recognized agency …
What you'll learn
Introducing Working Safely
Introduction
Defining Hazard and Risk
Identifying Common Hazards
Working at Height, Transport, Equipment and Guarding
Electricity
Fire Safety
Slips Trips and Falls
Moving and Handling
COSHH
Stress
Noise
The Workplace Environment
Asbestos
Display Screen Equipment - Computers
Improving Safety Performance
Health and Safety Management
Protecting the Environment
What is the Environment
Environmental Pollution
Emergency Planning
Assessment